Terms and conditions

Welcome to Le Pin Watches Online Store
By using our website to browse and purchase our products, you agree to be bound by the following terms and conditions. Please read them carefully.

  1. General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  2. Products and Services Le Pin Watches specializes in the sale of high-quality mechanical watches. Our products may have limited quantities and are subject to return or exchange only according to our Returns Policy.
  3. Accuracy of Information We endeavor to be as accurate as possible when describing our products on the website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information, or other content available on the site are accurate, complete, reliable, current, or error-free.
  4. Pricing and Payment Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We accept various forms of payment, as indicated on the website. Payment must be received by us prior to our acceptance of an order.
  5. Shipping and Delivery Le Pin Watches ships exclusively within the EU. Shipping costs are included in the product price. We aim to dispatch all orders within 48 hours subject to stock availability and payment. Delivery typically takes 3–7 business days. We are not responsible for delays caused by destination customs or local taxes. Additional taxes or luxury duties may apply in some EU countries, which are the responsibility of the customer.
  6. Returns, Refunds, and Right of Withdrawal We accept returns in accordance with our Returns Policy. Items must be returned in their original packaging, in an unworn condition, and accompanied by the original receipt.

EU Consumer Rights – Right of Withdrawal

As a consumer within the European Union, you have the right to withdraw from your purchase without giving any reason within 14 calendar days from the day you receive the product.

How to exercise your right of withdrawal: – Notify us via email at support@lepinwatches.com within 14 days of receipt. – Include your order number, product name, and your intention to return the item. – Return the product in its original packaging, unworn, and with proof of purchase.

Return shipping costs: – You are responsible for the cost of returning the product, unless the item is defective or incorrect.

Refunds: – Once we receive the returned item in proper condition, we will process a full refund within 14 days using the same payment method used for the original purchase. – If you choose a different delivery method than the standard one offered, additional costs may not be refunded.

Exceptions: – The right of withdrawal does not apply to personalized or made-to-order items.

  1. Intellectual Property The material on our website, which includes but is not limited to the design, text, graphics, and images, is owned by or licensed to Le Pin Watches. These materials are protected by intellectual property laws and cannot be used for any personal or commercial purpose without express written consent from Le Pin Watches.
  2. User Comments and Feedback Users of this website may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.
  3. Personal Information Your submission of personal information through the store is governed by our Privacy Policy.
  4. Governing Law These terms and conditions are governed by and construed in accordance with the laws of Croatia, without regard to its conflict of law provisions.
  5. Changes to Terms and Conditions We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Thank you for choosing Le Pin Watches. If you have any questions or concerns about these terms, please contact us at support@lepinwatches.com

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